Privacy Policy

At SultanSilk, accessible from sultansilk.com, we respect the privacy of our customers and visitors. This Privacy Policy document outlines the types of information we collect and how we utilize it.

1. Information We Collect

When you place an order, subscribe to our newsletter, or contact us through our website, we may collect personal information including:

• Your name, email address, phone number, and delivery address.
• Order history, product selections, and measurements for custom tailoring services.
• Information provided in customer service communications or WhatsApp consultations.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including delivery tracking and dispatch notifications.
• Communicate with you regarding order confirmations, updates, and customer support.
• Coordinate bespoke tailoring and measurements via our tailoring team.
• Send newsletters and special promotions (only if you opted in).

3. Data Security & Confidentiality

We take appropriate security measures to prevent unauthorized access, disclosure, or modification of your personal data. We never sell or rent your personal information to third parties.

4. Contact Us

If you have any questions or require more information about our Privacy Policy, please feel free to contact us at sultansilk@gmail.com or message us on WhatsApp at 0308-7020512.